Customer Relationship Management (CRM)

CUSTOMISABLE

Have CUSTOMISABLE functions to automate business functions — save more time and money.

Increase PRODUCTIVITY

Get a comprehensive data collection that can be compiled & used to increase the level of PRODUCTIVITY.

Increase Retention

Seamlessly gain new clients, engage in capmaigns and INCREASE customer retention.

Effective Campaigns

Execute MULTIPLE campaigns to get in touch with your clients and prospects, engage them and convert to sales.

Marketing

Advanced marketing management tools to initiate, run and monitor market segmentation campaigns, integration of landing pages, telemarketing, response tracking, budget tracking, lead management, and ROI analysis.

Sales

Smart sales management functions like sales analytics, position approvals, hierarchy of sales teams, individualised dashboards, territorial management, mobile access and offline access. Improved management tools for leads, profiles, partners and opportunities.

Accounts & Contacts

You can see all the information in one location, instead of updating accounts / contacts in different systems, just in one centralised location. Auto associate contacts with accounts and deals with contact.

Frequently asked questions

CRM means a combination of business strategies, software and processes that help build long-lasting relationships between companies and their customers

A Customer Relationship Management (CRM) system helps manage customer data. It supports sales management, delivers actionable insights, integrates with social media and facilitates team communication. Cloud-based CRM systems offer complete mobility and access to an ecosystem of bespoke apps.

Sales isn’t just about face-to-face interaction anymore. Customers are plugged in and educating themselves on their own. An effective CRM will track sales opportunities, from lead acquisition to proposal delivery, and will help your sales team coordinate with other colleagues essential to the business flow.

Leads don’t have much value if you can’t apply your marketing to them. BreezeERP CRM has both sales and marketing capabilities to seamlessly execute your marketing campaigns, email actions and activity streams so it can deliver its full potential.

Our clients say

"We needed a solution that would merge all departments from Finance to Procurement & Delivery integrating Inventory, Sales, Purchase, Warehouse & specially Projects. The key was availability of information at the right time and the right place and with Breeze ERP solution in place. I would not hesitate to recommend Breeze ERP to any clients, as I know they will receive a world-class service."
Arnab Banerjee
COMMERCIAL MANAGER, EVAC ENGINEERING
" We have been using Breeze ERP for the last 2 years and it continues to be a strategic solution for all of our Branches and operational requirements.
We are very happy and would not hesitate to recommend their products and services to other companies considering a move to a modern 'Next Generation' ERP system."
Kaaushik Kar
CEO, SAAGGIFO PHARMA

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